Terms & Policy
		Health Guarantee: -We guarantee the health of all the dragons we offer. That they are well established eaters. This also means that the animal(s) will be free of parasites and diseases etc.... If the animal(s) does not meet with these conditions you must notify us within 2 hours of arrival and acquire proof from a veterinarian or returned it to us within 48 hours. Once the condition of the animal(s) is verified we will either replace the animal(s) with a comparable animal(s) of the same type and sex or provide a refund in full. Shipping Policy: -We use styrofoam insulated boxes (or Styrofoam peanuts) with 40-Hour heat packs or cold packs(if needed)and newspaper packing material. 24 hour live arrival guarantee at first delivery attempt! DOA's(Dead On Arrival) must be reported with pictures within 2 hours and reported via telephone (561)308-8674. You are responsible for any shipping costs incurred. Please do not wait longer than 2 hrs to report; otherwise we cannot honor your claim. We assume no liability for carrier loss or mishandling. Shipping on Thursdays is only done at the customers request when another day will not work WE DO NOT GUARANTEE IF THE CARRIER LOSES THE PACKAGE AND ITS NOT DELIVERED TILL MONDAY! (this is the reason we do not ship Thurs and advise to ship another day). NO guarantee on shipments sent to extreme temperatures. (Below 40 deg and above 90 deg) We hold the right to refuse returns for other reasons besides DOA (ex. buyers remorse etc.) Buyers Remorse: We DO NOT HAVE a buyers remorse return policy! We do not think that an animal should be shipped and stressed out just to have the buyer get buyers remorse and stress it out more by shipping it back. Also we do not know how you keep your animals and once it is in someone's else's collection we have no idea what it may come in contact with. We love all our animals and would not want to except something back that may cause problems (parasites, disease etc.) Please make sure you want what you buy! Holding Policy: We have no problem holding an animal(s) for up to one week ~exceptions are if shipping is delayed from holidays or differing schdules~ It is a 20% non-refundable deposit. So if we receive your deposit and hold the animal(s) for 1 week and you change you mind and do not wish to purchase the animal(s) any longer we WILL NOT refund you your holding deposit. Your holding deposit does go to the total cost of your animal(s) at time of purchase.
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